Privacy Policy

At Provia Consulting, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal data:

  • Name
  • Email address
  • Company name
  • Phone number
  • IP address
  • Browser type and usage data (via cookies)

We only collect data that is necessary to provide and improve our services.

2. How We Use Your Information

We use your data for the following purposes:

  • To respond to inquiries submitted via our contact form
  • To provide consulting services
  • To personalise your website experience
  • To send relevant updates or marketing communications (only with your consent)
  • To improve our website and services using analytics

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Your consent
  • Contractual necessity
  • Our legitimate interests (e.g., service improvement, analytics)
  • Legal obligation

4. Cookies

Our website uses cookies to enhance user experience. You may choose to disable cookies via your browser settings. For more information, please refer to our [Cookie Policy].

5. Data Sharing

We do not sell your personal data. We may share your data with:

  • Trusted service providers (e.g. hosting, CRM systems)
  • Regulatory authorities (where legally required)

All third-party processors are bound by strict confidentiality and data protection obligations.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.

7. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is completely secure.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Contact Us

If you have any questions or requests regarding your personal data, please contact:
Email: [email protected]
Mailing Address: 45 Great Marlborough St, London W1F 7JL